Takin' one for the team - - - quick first review - EDITED
I've only had this 2 days, but I thought I'd get a quick review up on it.
This oven is so new, even Panasonic didn't know about it. I called them up, and their customer service knew nothing. A search on the Panasonic website came back blank.
So, what the heck, I bought it. It appeared to be very similar to the SD688 models, with one exception. The digital display got panned on the 688 as being hard to read from a normal standing angle. I guessed that this fancy blue display was their answer to that, and I was right! The bright blue display is very easy to read up close without bending over., and from an angle.
I rarely cook in a microwave, so all of the fancy button options are moot. "Inverter Melt", "Popcorn" "Inverter Turbo Defrost". If I have to keep the manual handy to use my microwave, I'm not likely to use that feature.
I did try the "Sensor Reheat" feature on some boneless chicken. It stopped it at the right time.
I like the dial feature, it's very...
Happy with it
Another reviewer gave a lot more details, and that was helpful. I'll keep it short and stick to the things I noticed:
1) No light when you open the door, which is odd, but doesn't really bother me.
2) You set the cooking time with a dial, rather than typing it in on a keypad. The dial to set the cooking time is good, I guess. Not much easier or more difficult than a keypad, so I don't have a strong opinion about it.
3) Prior models (according to reviews) had problems with the door lock and the display. Both are great on this model. Door locks solidly and the display is very easy to read.
4) The Sensor Reheat button worked very well the few times I've used it to reheat leftovers. They came out nice and hot, but not overdone. That's the only feature I've used, other than just setting a time and pushing "start".
Overall, we are happy with this product, after about a month of daily use. It's a good compromise between power and size. I wanted a more powerful...
Died after two months / poor warranty service from Panasonic
While I liked the idea of the "Inverter Technology" that lets you easily cook at lower power without duty cycling the microwave, that feature doesn't outweigh Panasonic's poor warranty policies. My microwave died after two months of use - everything was working fine one moment and then the lights went out, dead as a doorstop. (Being an electrical engineer, I think it's a safe assumption that the power supply is what died but that's only an assumption)
Had this died within the 30 day period, Amazon would have printed out a shipping label, had UPS show up at my front door to pick up the defective unit and most likely cross-shipped a new microwave out to me so I could have a replacement in just a matter of days. Instead, since it was outside the 30 day period, I had to go through Panasonic's warranty service. Their only option is to have me hand-deliver the defective product to an authorized Service Center; the nearest one is a 90 minute drive from here. That would be...
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